Privacy Policy – Claritee Ltd

Last updated: Feb 2026

Claritee Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data, your legal rights, and how to contact us if you have any questions.

This policy applies to personal data collected through our website, digital platforms, community spaces, communications, and services.

1. Data Controller

For the purposes of UK data protection law, the data controller is:

Claritee Ltd
Email: hello@clariteegroup.co.uk

2. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to ensure it remains accurate and compliant with applicable laws.

Any updates will be published on this page. Where changes are significant, we will take reasonable steps to notify you.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

Contact information

  • Name

  • Email address

  • Telephone number

Account and service information

  • Details relating to your account or membership

  • Information you provide when joining our community, registering interest, or engaging with our services

  • Preferences and settings

Communications

  • Emails, messages, form submissions, and correspondence

  • Records of enquiries, feedback, or complaints

Website and platform usage

  • Pages viewed and interactions with our website

  • Information collected via cookies and similar technologies (subject to your cookie preferences)

Technical data

  • IP address (approximate location only)

  • Browser type, device type, operating system

Marketing preferences

  • Your preferences for receiving marketing communications

  • Records of consent, opt-ins, and opt-outs

Community participation (where applicable)

  • Profile information and activity within our online community (e.g. Circle)

You are not required to provide personal data, but if you do not, some services or functionality may not be available.

4. How We Use Your Personal Data and Our Legal Bases

We only process your personal data where permitted by law.

a) Performance of a contract

We process personal data where necessary to:

  • Provide our services

  • Manage accounts or memberships

  • Respond to enquiries and requests

  • Communicate service-related information

Data used: Contact details, account information, communications

b) Legal obligations

We may process personal data where required to:

  • Comply with applicable laws and regulations

  • Respond to lawful requests from regulators or authorities

Data used: Relevant personal data depending on the obligation

c) Legitimate interests

We process personal data where it is in our legitimate interests to:

  • Improve our website, services, and user experience

  • Analyse website performance

  • Maintain business records and reporting

  • Protect our business, users, and staff

  • Conduct internal administration and quality assurance

We always balance our interests against your rights and expectations.

Data used: Contact details, usage data, communications, technical data

d) Consent

We rely on your consent where required, including for:

  • Marketing communications

  • Optional cookies and similar technologies

You may withdraw consent at any time.

Data used: Contact details, marketing preferences, website usage data

5. Marketing Communications

We may send you marketing communications by email or other electronic means where permitted by law.

You can opt out at any time by:

  • Clicking the unsubscribe link in emails

  • Contacting us at hello@clariteegroup.co.uk

We will always respect your marketing preferences.

6. Cookies and Similar Technologies

We use cookies and similar technologies to operate and improve our website.

You can manage your preferences via our cookie banner and by reviewing our Cookie Policy, which explains:

  • What cookies we use

  • Why we use them

  • How to control them

7. Sources of Personal Data

We collect personal data:

  • Directly from you

  • Through our website and digital platforms

  • From third-party services you choose to interact with (e.g. community or embedded tools)

8. Who We Share Personal Data With

We do not sell your personal data.

We may share personal data with trusted third parties who help us operate our business, including:

  • Website and hosting providers

  • Community platform providers

  • Email and communication tools

  • Analytics and performance services

  • Professional advisers (legal, accounting)

  • Regulators or authorities where required by law

All third parties are required to process data securely and lawfully.

9. International Data Transfers

Some of our service providers may process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, such as:

  • Adequacy regulations

  • Standard contractual clauses

10. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

11. Your Rights

You have rights under UK data protection law, including:

  • The right to be informed

  • The right of access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to data portability

  • The right to object

  • The right to withdraw consent

These rights apply in certain circumstances depending on the legal basis for processing.

12. How to Exercise Your Rights

To exercise your rights or ask questions about this policy, contact:

Claritee Ltd
Email: hello@clariteegroup.co.uk

13. Complaints

If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue.

You also have the right to complain to the UK Information Commissioner’s Office (ICO):
https://www.ico.org.uk

Version: 1.0
Date: Feb 2026